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Capability Toolkit
The Capability Toolkit is the outcome of a collaboration between ISANA NZ and Education New Zealand Manapou ki te Ao (ENZ). It presents strategies, tools, tips, guidelines, case studies, scenarios and more to assist with every facet of engagement with cross-border learners. 40+ pages are available to members; a third are public access.
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Wraparound tailored support for cross-border learners
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Resources to help international education practitioners deliver excellent student experiences.
November 17, 2023
Helping international students with financial challenges
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November 17, 2023
Helping international students understand their employment rights
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November 17, 2023
Supporting LGBTQIA+ international students
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November 17, 2023
Dating and relationships
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November 17, 2023
Helping international students budget
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November 17, 2023
Managing international student expectations
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November 17, 2023
Informing and supporting international students regarding pregnancy
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November 17, 2023
Sexual healthcare
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January 31, 2023
Understand mental health and wellbeing principles and tools
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January 30, 2023
Working with international student voices
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January 29, 2023
Monitor student wellbeing
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January 28, 2023
Support international student transitions
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January 27, 2023
Fostering international student inclusion
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Critical incident management for cross-border learners
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Resources to help practitioners manage critical incidents relating to cross-border learners.
February 8, 2023
Manage stakeholder communications
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February 8, 2023
Developing a tailored critical incident plan
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February 8, 2023
Learn from critical incident case studies
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February 8, 2023
Psychological first aid
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February 8, 2023
Manage your professional boundaries
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February 8, 2023
Intercultural dimensions of care
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Innovative leadership in international education
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Resources to encourage managers and practitioners to innovate and continually improve their products, services, strategies, policies and processes.
November 24, 2023
Using design thinking to innovate international education
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November 24, 2023
Supporting international students in online learning
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November 24, 2023
Tools for understanding the international student journey
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March 1, 2023
Whole-of-provider approaches to international education
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March 1, 2023
Engage with partners and stakeholders
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February 28, 2023
Manage Criticism
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February 27, 2023
Use research to improve your programme
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February 26, 2023
Review your programme
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February 25, 2023
Foster Professional Practice
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Intercultural competence in educational contexts
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Resources to foster understanding and implementation of intercultural competence by administrators and teachers.
November 24, 2023
Meeting the language needs of international students: A whole-of-provider response
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February 28, 2023
Effectively engaging international learners
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February 28, 2023
Engaging with external partners to promote global citizenship and internationalise policy and practice
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February 28, 2023
Understand intercultural dynamics
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February 28, 2023
Enhancing the international learner experience
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February 28, 2023
Understand intercultural models for educational contexts
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February 28, 2023
Working with the teaching profession to support international learner needs
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Student experience information for agents
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Information and advice for international recruitment agents to help them understand NZ’s context and provide improved student support.
September 17, 2024
ISANA Insights Podcast Ep 1: Introduction to Bicultural New Zealand and Māori Values
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March 23, 2023
Bicultural Ethos
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March 22, 2023
Understand New Zealand’s Cultural Values
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March 21, 2023
Kiwi-isms
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March 20, 2023
Key Principles in the Privacy Act 2020
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March 19, 2023
Understand New Zealand Student Services
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March 18, 2023
Understand New Zealand’s education system
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March 17, 2023
Support international student employability
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March 16, 2023
Encouraging international student engagement with the community
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March 15, 2023
Be aware of emergent issues and solutions
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March 14, 2023
Understand key Code of Practice considerations
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Training Modules
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ISANA NZ is thrilled to share with you micro online learning modules developed to help international education staff provide the best possible support for their students. These modules have been developed with the support of the Ministry of Education's International Student Wellbeing Strategy.
Accommodation Resources
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Our two latest eLearning additions. The first course provides tips and tools to assist a homestay parent or designated caregiver with caring for their homestay student. Designed for tertiary accommodation providers, the second course introduces skills and knowledge helpful for supporting diverse resident bodies.
November 21, 2023
Tailored support for diverse tertiary residents
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November 21, 2023
Supporting international homestay students
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The Toolkit has been designed with the support of Education New Zealand Manapou ki te Ao
The training modules for international education practitioners have been developed with the support of the Ministry of Education's International Student Wellbeing Strategy
The training modules for international education practitioners have been developed with the support of the Ministry of Education's International Student Wellbeing Strategy
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From webinars to workshops, and awards to networking, we have something for everyone in Aotearoa’s international education community.
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