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CRISP: Critical Incident Strategy and Prevention (Intercultural Dimensions of Care)
The challenge
With increasingly diverse student bodies and staff, more focused work is needed to incorporate intercultural dimensions of care into critical incident policy and practice.
A tailored response
What is CRISP?
Training format:
This practical, evidence-based training is designed to enhance the diversity-responsiveness of serious and critical incident practice, particularly for diverse student bodies that include cross-border learners (international students, new settlers, refugee-background learners, etc).
- Format: half-day / full-day workshop (customisable)
- Delivery: in-person (for first training), online, interactive, case-based learning
- Content: intercultural dynamics and stressors, prevention strategies, coordinated response planning, referral success, and staff wellbeing
- Audience: student support staff, wellbeing teams, managers, academic staff
Impact
- Compliance with Code of Practice obligations (Outcomes 1, 2, 3 & 8)
- Reduce organisational risk
- Build staff confidence and reduce burnout
- Strengthen student safety, wellbeing, and retention
- Enhance intercultural capabilities
Partner feedback
Trusted by schools, universities, and training providers across NZ.
Pakūranga College
"The CRISP training was highly engaging and grounded in evidence-based practice, making it both practical and relevant. It provided clear direction on how our own processes could be refined and enhanced, ensuring alignment with best practice. It gave us valuable insights to strengthen our approach moving forward. The team thoroughly enjoyed the session."
Dave Dunlop, Director of Internationals, Pakūranga College
FutureSkills
"Very informative, engaging, and well-structured, providing practical insights that are directly applicable to our line of work. Chris is highly knowledgeable, approachable, and skilled at explaining complex concepts clearly and understandably, providing first-hand examples. I highly recommend ISANA NZ to anyone looking for comprehensive and impactful training programs."
Lisa Prinsloo, Head of People & Development, FutureSkills
Training price on inquiry. For more information, please email admin@isana.nz or chris.beard@isana.nz.
